Job Description

Council Relations Intern

This internship, in the Council Relations Division of the City Manager's Office, affords participants the opportunity to gain a deeper understanding of the internal functions and processes of local government, while refining skills in the areas of administration, communication, problem-solving, and event coordination. The intern will have the opportunity to participate in professional development activities and training with City staff. This is an approved internship program aligned with University of Nevada guidelines, where the intern may receive 1 credit for every 40 hours worked. Typically, interns will enroll in 3 internship credits (120 hours) per semester. A maximum of 6 internship credits can be earned. The intern will generally work 10 hours per week, occasionally including evenings and weekends.

Minimum/Preferred Requirements:

• Effective interpersonal skills and strong writing ability
• Proficiency with computer applications such as Microsoft Office
• Excellent organizational skills, attention to detail, and self-motivation
• Ability to work collaboratively in a team environment
• Strong customer service skills, including professional communication and phone etiquette
• Interest in local government and community needs such as planning, financial management, technology systems, or civic engagement
• Bilingual Spanish-English highly preferred
• Possession of a valid driver's license required

Job Responsibilities/Duties:

• Assist with preparation and staffing of City Council and Neighborhood Advisory Board (NAB) meetings, which includes meeting logistics, welcoming attendees, supporting public comment, and helping staff ensure smooth facilitation of public participation.
• Conduct research on community issues, Council initiatives, and best practices in local government.
• Support public communication and outreach by drafting talking points, proofreading materials, and helping prepare newsletters, fact sheets, and presentations.
• Assist with community engagement projects such as surveys, special events, and neighborhood programs.
• Provide customer service support by helping respond to public inquiries, connecting residents with City resources, and contributing to special projects that promote transparency, enhance public understanding of City services, and advance Council priorities.
• Since NAB meetings take place in the evenings (Mondays, Tuesdays, and Thursdays), interns should expect some evening availability and be able to travel to meeting venues throughout the community.

The City of Reno is an equal opportunity employer. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, gender identity, gender expression, age, pregnancy, physical or mental disability, genetic information, veteran status, political affiliation, membership in an employee association, or any other protected class status applicable under federal or state law or City Charter.

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