Job Description
Target start date: June 2
Fully remote: Candidate must be located in one of these states (ID, WA OR, UT)
Duration: 6 months contract with the potential to convert to a permanent/full time role.
Min. 1 year experience in Customer Service or Insurance required
Pay rate: $20.29/per hour
Responsibilities
· Provide information, education and assistance to members, providers, other insurance companies, attorneys, agents/brokers or other customer representatives on recorded phone lines regarding benefits, claims and eligibility.
· Respond to multiple inquiries on all designated lines of business.
Logistics
· Location: Remote - Candidates MUST reside in one of these four states: Oregon, Washington, Idaho or Utah.
· Work Schedule: Shifts will be scheduled between the hours of 8:00 AM to 8:00 PM Pacific Time, 7 days per week. Exact shift schedules may vary based on call volumes and workload. 40 hour work week. Overtime will NOT be authorized for this engagement.
· Candidates MUST be willing to work Pacific Time Zone hours.
· Contractors will be using client-provided equipment.
Requirements
· High school diploma or equivalent
· 1 year customer service call center experience within some form of healthcare
· Demonstrated knowledge of medical terminology
· Demonstrated ability of strong customer-service skills, including courteous telephone etiquette.
· Exceptional communication skills
Work From Home Requirements:
· Our client's computers can only connect through the following types of "hard-wired”Internet Service Providers (ISPs): CATV/Cable Modem, DSL or Fiber. The equipment does NOT support Satellite or mobile WIFI internet connectivity. NOTE: Contractors should prepared to plug their computer directly into their router/modem if needed (e.g., may be required by specific software applications).
· Keyboarding skills of 30 wpm with 95% accuracy.
Company DescriptionThe Jacobson Group is the leading provider of insurance talent. For more than 50 years, we have been connecting insurance organizations with professionals from the board room to the back room on both a permanent and temporary basis. We offer a variety of solutions including executive search, professional recruiting, temporary staffing, subject matter experts, and onsite and work-at-home operations support. Regardless of the need or situation, Jacobson is the insurance talent solution.
The Jacobson Group is the leading provider of insurance talent. For more than 50 years, we have been connecting insurance organizations with professionals from the board room to the back room on both a permanent and temporary basis. We offer a variety of solutions including executive search, professional recruiting, temporary staffing, subject matter experts, and onsite and work-at-home operations support. Regardless of the need or situation, Jacobson is the insurance talent solution.
...About the Role Uber Eats is on a mission to deliver almost anything to our customers and were looking for a visionary and strategic consumer experience leader to join our dynamic and fast-paced team. As a Group Product Manager on the Uber Eats Consumer Experience team...
...Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian...
...achieve objectives, ensure both top quality and control of the project, handle client and vendor interaction, and act as the subject... ...migrations and modernization efforts. Senior-level project management experience with end-to-end delivery: requirements gathering, execution...
...Job Description Job Description Located in Honolulu, HI Salary: $40,000 - $60,000 annually Payroll Specialist Honolulu, HI | Full-Time | Day Shift, Monday-Friday $40,000 - $60,000 annually We're hiring Payroll Specialists for multiple full-time...
...Job Description Advantage Staffing Services is seeking a travel nurse RN Med Surg for a travel nursing job in Atlanta, Georgia.... ...Staffing Services At Advantage Staffing Services , we are a premier staffing agency specializing in healthcare talent solutions....