Job Description

Job Title: Sr. Analyst – IT Disaster Recovery Duration: 12 months (with possibility of extension) Employment Type: W2 The Sr. Analyst – Technology Recovery Services provides subject matter expertise and direction on complex IT disaster recovery projects/initiatives and supports IT disaster recovery technical planning, coordination and service maturity working across IT, business resilience, risk management, regulatory and compliance. Responsibilities Govern disaster recovery plans and procedures for critical business applications and infrastructure. Create, update, and publish disaster recovery-related policies, procedures, and guidelines. Ensure annual updates and validations of DR policies and procedures to maintain readiness and resilience. Maintain up-to-date knowledge of disaster recovery and business continuity best practices. Perform regular disaster recovery testing, including simulation exercises, incident response simulations, tabletop exercises, and actual failover drills to validate procedures and identify improvements. Train staff and educate employees on disaster recovery processes, their roles during incidents, and adherence to disaster recovery policies. Coordinates Technology Response to Natural Disasters and Aircraft Accidents Qualifications Strong knowledge of Airvault and ransomeware recory technologies Proven ability to build, cultivate, and promote strong relationships with internal customers at all levels of the organization, as well as with Technology counterparts, business partners, and external groups Proficiency in handling operational issues effectively and understanding escalation, communication, and crisis management Demonstrated call control and situation management skills under fast-paced, highly dynamic situations Knowledge of basic IT and Airline Ecosystems Understand SLA’s, engagement process and urgency needed to engage teams during critical situations Ability to understand and explain interconnected application functionality in a complex environment and share knowledge with peers Skilled in a Customer-centric attitude and the ability to focus on providing best-in-class service for customers and stakeholders Ability to execute with a high level of operational urgency with an ability to maintain calm, and work closely with a team and stakeholders during a critical situation while using project management skills Ability to present to C-Level executives with outstanding communication skills Ability to lead a large group up to 200 people including support, development, leaders and executives on a single call Ability to effectively triage – be able to detect and determine symptom vs cause and capture key data from various sources, systems and people Knowledge of business strategies and priorities Excellent communication and stakeholder engagement skills. Required Experience 3+ years of similar or related experience in such fields as Disaster Recovery, Business Continuity and Enterprise Operational Resilience. Working knowledge of Disaster Recovery professional practices, including Business Impact Analysis, disaster recovery plan (DRP), redundancy and failover mechanisms DR related regulatory requirement, and Business Continuity Plan exercises and audits. Ability to motivate, influence, and train others. Strong analytical skills and problem-solving skills using data analysis tools including Alteryx and Tableau. Ability to communicate technical and operational issues clearly to both technical and non-technical audiences. Seniority Level Mid-Senior level Job Function Information Technology Industries IT Services and IT Consulting Location: Irving, TX Salary: $79,800.00 - $119,760.00 #J-18808-Ljbffr Mastech Digital

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